Hydra-Flex products are quality tested prior to shipping to ensure proper operation, rotation, and spray pattern. All products carry a 90-day warranty, covering manufacture defects, that starts the day the product is shipped.
Hydra-Flex products are warrantied to be free from defects in materials and workmanship under normal use and service. “Normal use and service” means operated within recommended pressures, temperatures, and only handling compatible fluids. This warranty does not apply to any accessory repaired or altered to affect the performance or reliability of the product.
The warranty does not apply to:
- Freight damage
- Freezing damage
- Damage caused by parts or accessories not obtained from or approved by Hydra-Flex
- Damage from misuse and/or misapplication
- Damage due to poor water quality
- Normal wear of moving parts, components affected by moving parts or surfaces meant to wear
The warranty period is 90 days from the date the product is shipped from Hydra-Flex. The manufacturer’s warranty liability is limited to the repair or replacement of that product, to be determined by Hydra-Flex, if our investigation determines the product was defective when shipped. This warranty is in lieu of all other warranties, expressed or implied, including any warranty of merchantability and/or any other obligations or liabilities on the part of Hydra-Flex.
To inquire about the policy or to file a request for investigation, please email us using the button below or contact your direct sales representative to determine next steps. A return merchandise authorization number must be granted for units to be returned for replacement or repair.